Privacy Policy
SwissCert ("we" or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our translation services or visit our website.
Information We Collect
We may collect personal information from you when you use our translation services, visit our website, or communicate with us. This information may include:
-
Contact information such as your name, email address, phone number, and postal address.
-
Information about your translation projects, including source documents and target languages.
-
Payment information such as credit card details (collected securely through our payment processor).
-
Communication preferences and feedback provided by you.
How We Use Your Information
We use the information we collect for the following purposes:
-
To provide you with translation services and fulfill your requests.
-
To communicate with you about your translation projects, updates, and promotions.
-
To process payments and invoices for our services.
-
To improve our services, website, and customer experience.
-
To comply with legal and regulatory requirements.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes implementing physical, electronic, and procedural safeguards to safeguard your data.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Disclosure of Information
We may disclose your personal information to third parties only in the following circumstances:
-
To trusted service providers who assist us in providing translation services, processing payments, or managing our website.
-
When required by law or in response to legal process (e.g., court order or subpoena).
-
In connection with a merger, acquisition, or sale of assets, where your personal information may be transferred to another entity.
Your Rights
You have the right to access, correct, or delete your personal information held by us. You may also request that we limit the processing of your information or object to the processing of your information under certain circumstances. To exercise these rights, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting a revised version on our website. We encourage you to review this Privacy Policy periodically for any changes.
Last updated: 13/04/2024